business services

At Excelsior, we're passionate about finding novel solutions to challenging problems. We're not just thinking outside the box; we built it, broke it, and combined pieces from other, better boxes to create the best version possible.

What We
Offer

Tailored Technology Strategy Development

Leveraging extensive experience in tech leadership, Excelsior develops and implements cohesive technology strategies that drive enterprise-wide innovation. From e-commerce optimization to cybersecurity, our approach ensures that businesses can scale efficiently while staying secure.

e-Commerce

Excelsior offers tailored e-commerce solutions to optimize your online presence, enhance customer experience, and boost sales. Our services include app evaluation, SEO, checkout upgrades, integration, omnichannel and TikTok shop integration. Elevate your online store with cutting-edge technology and strategic insights from Excelsior.

Data Science & AI Integration

Excelsior excels in integrating data science and AI to enhance business operations. From developing proprietary software to creating machine learning models, our expertise ensures that businesses can leverage advanced technologies to stay ahead in their industries.

Tech Stack Consolidation

In today’s fast-paced digital landscape, a streamlined and efficient tech stack is crucial for maintaining competitive advantage. Excelsior specializes in tech stack consolidation, helping businesses reduce complexity, improve performance, and cut costs. Our comprehensive approach ensures seamless integration and enhanced operational efficiency.

Customer Experience Transformation

By onboarding and optimizing platforms like Gorgias and Zendesk, Excelsior significantly improves response times and customer satisfaction. Our work has reduced response times from 76 hours to 6.5 hours, helping businesses achieve daily inbox zero and enhancing overall customer engagement.

Cybersecurity & Compliance

Excelsior establishes robust cybersecurity protocols and predictive models using ML and AI, achieving high detection rates for fraud and ensuring legal compliance. Our strategies include immediate quarantine protocols and advanced fraud detection systems.

"Partnering with Excelsior has revolutionized our technology operations. Their expertise in streamlining our tech stack and has made a remarkable difference. We’ve transitioned from juggling numerous disconnected tools to enjoying a unified, efficient system that enhances productivity across all departments. The cost savings and operational improvements have exceeded our expectations. Excelsior’s insight and innovation are exactly what we needed."

- Joshua Graverholt CEO, Graverholt Media Group

Robb Walters